Terms of service.

Welcome to Namier Viazcán LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website located at [namierviazcan.com] (the "Site") and the services provided through our Site (collectively, "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Use of the Site

1.1 Eligibility: You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

1.2 Account Registration: To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.

2. Orders and Payments

2.1 Made-to-Order Products: All products sold on our Site are made-to-order. This means that the item will be made once a customer purchases it. Due to the nature of made-to-order, items can take up to 4 weeks to produce depending upon other orders in the production queue. Once your order is placed, we will send you an update on when to expect the completion and delivery of your ordered item(s). We offer five sizes for customers to choose from which range from 1-5.

2.2 Pricing and Payments: All prices are listed in United States Dollar and are subject to change without notice. Payment must be made in full at the time of purchase.

2.3 Order Acceptance: We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in the description or price of the product, or any other issue.

3. Shipping and Returns

3.1 Shipping: Orders will be shipped once the item is completed and ready to be sent to the customer. After an order is placed, we will send an estimated time of completion to inform the client of when they should expect shipment. We will make every effort to ship their order within the estimated timeframe. However, we are not responsible for delays caused by factors beyond our control.

3.2 Returns: Due to the nature of our products, all sales are final. We do not accept returns or exchanges as the item is made solely for the customer once it is purchased.

4. Intellectual Property

All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of Namier Viazcán LLC or its content suppliers and protected by international copyright laws. Unauthorized use of any content on the Site is strictly prohibited.

5. Limitation of Liability

To the fullest extent permitted by law, Namier Viazcán LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.

6. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 7 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

8. Contact Us

If you have any questions about these Terms, please contact us at privacy@namierviazcan.com.

Privacy Policy

Last Updated: 9/20/2024

At Namier Viazcán LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and disclose your information when you visit our Site and use our Services.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, shipping address, payment information, and any other information you choose to provide.

1.2 Usage Data: We may also collect information that your browser sends whenever you visit our Site ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us recognize you and remember your preferences. We use cookies to:

  • Enable essential functionalities of the Site

  • Analyze traffic and usage patterns to improve our Services

  • Personalize your experience by remembering your preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you choose not to accept cookies, you may not be able to use some portions of our Services.

1.4 Children's Privacy: Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@namierviazcan.com. We will take steps to remove that information from our servers promptly.


2. How We Use Your Information

2.1 We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our Services

  • Process your orders and manage your account

  • Improve, personalize, and expand our Services

  • Communicate with you, including sending you updates and promotional materials

  • Monitor and analyze usage and trends to improve your experience

  • Detect, prevent, and address technical issues

2.2 Payment Processing: We utilize Squarespace's integrated payment processing services to handle transactions securely. When you make a purchase on our Site, your payment information is processed by third-party payment processors, and we do not store or have access to your full payment card details. The payment processors we work with are compliant with the Payment Card Industry Data Security Standards (PCI-DSS).

Our payment processors include:

  • Stripe: Handles credit and debit card payments. For more information on how Stripe manages your personal information, please review their Privacy Policy: https://stripe.com/privacy

By completing a purchase, you agree to the processing of your payment information by these third-party services. We recommend reviewing their privacy policies to understand how they handle your personal data.

3. Sharing Your Information

We do not share your personal information with third parties except as described in this Privacy Policy. We may share your information with:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Services, provide Services on our behalf, perform Service-related activities, or assist us in analyzing how our Services are used.

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

  • Compliance with Laws: We may disclose your personal information where required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

Security of Your Information: We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • SSL Encryption: Our Site uses Secure Socket Layer (SSL) encryption to secure data transmission between your browser and our servers.

  • Secure Hosting Platform: We host our website on Squarespace, which complies with industry-standard security protocols and practices.

  • Access Controls: Access to personal information is restricted to authorized personnel who require it for operational purposes.

Please be aware that no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.


5. Your Data Protection Rights

5.1 Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal information.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

5.2 Data Protection Laws: Depending on your location, you may have specific privacy rights under applicable data protection laws, such as the General Data Protection Regulation (GDPR) for residents of the European Economic Area (EEA) and the California Consumer Privacy Act (CCPA) for California residents.

  • Residents of the EEA: You have the right to access, correct, update, or request deletion of your personal information. You may also object to processing or request data portability.

  • California Residents: You have the right to know what personal information we collect, disclose, and sell about you. You also have the right to request the deletion of your personal information and to opt out of the sale of your personal information.

5.3 Exercising Your Data Protection Rights: If you wish to exercise any of the rights outlined above, please contact us at privacy@namierviazcan.com with the subject line "Privacy Rights Request." Please include sufficient information for us to verify your identity and the specific request you are making. We are committed to responding to your request within the timeframes required by applicable laws.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@namierviazcan.com.